UPDATING YOUR DETAILS!

The Practice is currently asking all patients to provide updated contact details.

Please ensure we have the correct address and contact details for you.

To update your details, please click on the link below 'Your contact details' or alternatively contact the Reception team at the Surgery on 02392737373. 

Many thanks

Heyward Road Surgery

 

PATIENT PARTICIPATION GROUP

WE WANT YOUR VIEWS!

The Surgery is working hard to gain the views of our patients.  We currently have a survey waiting for all patients to complete!  You can either fill this in electronically by providing your email address, or come in to Surgery to fill out the paper survey.

Join our Virtual Patient Group

patient surveyWe would like to know how we can improve our service to you and how you perceive our surgery and staff. 

To help us with this, we are also setting up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.

We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. 

If you are happy for us to contact you occasionally by email please provide your email details to our Reception team when you visit the Practice, or give us a call to provide the information (023 92 737373).

Kind Regards

Heyward Road Surgery Team

 
For quick medical advice online or on the telephone contact NHS DirectNHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare servicesNHS ChoicesDepartment of HealthMy Surgery Website